4.9. An Order for receiving Documents from the restricted access stock is filed by User with Library staff or on their own using their Personal page.
4.10. No more than five Documents can be included in a single Order (apart from study materials).
4.11. An order for Documents is executed within up to 2 calendar days, depending on the distance from the Document’s place of storage to the corresponding Library space.
4.12. Users may be denied the issuance of Document in case User’s age does not correspond to the age restrictions on Document.
4.13. Information on the status of an Order is available via User’s Personal page.
4.14. When ordered Document arrives at the corresponding Library space, it can be received by User within 2 calendar days from the completed orders box (hereinafter Box) or at the Document issuance counter.
4.15. When receiving Documents, User has to:
4.15.1. carefully check their condition and report any defects to Library staff;
4.15.2. make sure that the data on received Document is correctly included in Electronic logbook, and in case of incorrect data report it to Library staff.
4.16. Library staff have the right to check the accuracy of data on Document received by User in their Electronic logbook, including when User leaves Library.
4.17. Documents have to be returned before the following deadlines:
- In abundance of copies — until July 15 of the corresponding academic year;
- In few copies — 30 calendar days
Scientific literature — 30 calendar days
- Books — 30 calendar days;
- Magazines — 14 calendar days
4.18. In any case, all Documents received have to be returned to Library annually before July 15 or any of the following occasions:
4.18.1. User’s loss of status as an ITMO student (expulsion) and/or staff member (termination of employment agreement with ITMO);
4.18.2. User’s leave of absence, pregnancy leave, or parental leave.
4.19. Users can return Documents to Library staff or via self-service stations.